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Support

Our support team helps with operational issues, onboarding, and incident triage.

How can you reach us?

Reach us via our contact form.

Include workspace name, impacted page/endpoint, and request ID when available.

Response Targets

  • P1 outage: Initial response within 1 hour
  • P2 degraded: Initial response within 4 business hours
  • P3 general: Initial response within 1 business day