Last updated: June 2026
By accessing or using ACE Regulatory, you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of a company or organization, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.
You may use ACE Regulatory for lawful business purposes in compliance with all applicable regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your workspace. You agree not to (a) reverse engineer, decompile, or attempt to extract the source code of the service; (b) interfere with or disrupt the service or its security; or (c) use the service to violate any applicable law or third-party right.
Paid plans are billed monthly. You may cancel at any time from your workspace billing settings. Refunds are prorated for the unused portion of the current billing period. If you cancel during a free trial, no charge is made. Prices are exclusive of taxes; you are responsible for applicable sales, use, GST, or VAT taxes.
Our data handling practices are described in the Privacy Policy. A Data Processing Addendum (DPA), including Standard Contractual Clauses for international transfers, is available to all customers on request and is automatically incorporated into Enterprise agreements. A current list of subprocessors is available on request; we will provide reasonable advance notice of any material change.
All content, features, and functionality of ACE Regulatory — including the underlying software, design, branding, and aggregated usage insights — are owned by us and protected by copyright, trademark, and other intellectual property laws. You retain ownership of the workspace content you upload; you grant us a limited license to host, process, and display that content solely to operate the service for you.
We target 99.9% monthly availability for the production service, measured at the public API and dashboard endpoints, excluding scheduled maintenance and force-majeure events. Credits for downtime are available to Enterprise customers per their service-level agreement.
To the maximum extent permitted by law, ACE Regulatory is provided "as is." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Neither party will be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the service. Each party's total aggregate liability for direct damages will not exceed the amounts paid by you to us in the twelve (12) months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless ACE Regulatory from and against any third-party claims arising from your use of the service in violation of these terms or any applicable law.
We may suspend or terminate your access if you breach these terms or pose a security or legal risk. You may terminate your account at any time from your workspace settings. On termination, your right to use the service ends; sections 5, 7, 8, and 10 survive.
These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws provisions. Any dispute arising out of or relating to these terms will be resolved exclusively in the state or federal courts located in Alameda County, California, and each party consents to personal jurisdiction there. Nothing in this section limits either party's right to seek injunctive relief to protect its intellectual property or confidential information.
We may update these terms from time to time. Material changes will be announced in-product and via email to workspace owners at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.
For legal inquiries, use our contact form. For privacy and data-subject requests, see the Privacy Policy.